Resolve difficult Exstream questions without waiting for the right expert to be free.
Get a source-grounded answer with citations and confidence in seconds. When the answer is not certain, escalate the same case to an 18-year Exstream expert without re-explaining the problem.
Fast retrieval, citations, confidence, and case capture
Human judgment for uncertain or high-risk cases
Reviewed resolutions that can be approved for reuse
Paste a real Exstream error. Watch Resolve answer it.
The lookup runs against the live Resolve corpus and returns citations with a confidence signal. You can run a few free lookups each day, and Resolve discards the text after answering.
Not stored, not used for training. Your text is processed in memory by Resolve and discarded after the answer.
Resolve shows its evidence and escalates when that evidence is weak.
The assistant handles intake and retrieval. The same case then moves through expert review and, when approved, into the team's private knowledge.
Ask once
Start with the real Exstream question, relevant symptoms, and the context your team already has.
See the evidence
Resolve searches approved sources and returns a focused answer with citations and a visible confidence signal.
Escalate with context
If the evidence is weak, the case moves to an expert with the full conversation and cited material attached.
Keep the learning
A reviewed resolution can become approved, reusable knowledge for your private team corpus.
Software handles retrieval. Tomas handles uncertain cases.
Your team can inspect where a technical claim came from instead of trusting polished language.
Tomas Hajek brings 18 years of hands-on Exstream and enterprise document experience to escalated cases.
Only reviewed and approved resolutions are eligible to become reusable knowledge.
Your internal knowledge stays under your control.
Resolve supports managed hosting in an agreed region, including the EU, or a private self-hosted deployment. Customer documentation, runbooks, and resolved cases are kept out of a shared public corpus.
See whether Resolve fits your support workload.
Bring your source types, support volume, privacy requirements, and the cases that currently wait for an expert. We will use those facts to scope a pilot.